Developing a Centralized Receipt Service to Streamline Restaurant Operations and Reduce Costs
Author(s):
Akash Gill
The fast food industry, which the restaurant industry falls under, has several challenges, including receipt management. Conventional document management means are ineffective, expensive, and inconducive to the best performance of restaurants and the satisfaction of consumers. This article discusses the challenges arising from the decentralized receipt service and how they have developed and deployed the Centralised Receipt Service to solve these issues with modern technologies like Go Gin framework and AWS lambda. The service thus factors in cloud architecture to improve the receipt data storage, retrievals, management, and less paper use. It also improves customer satisfaction through digital receipts through Short Messaging Service and mobile responsive web front end. Receiving centralized services helps enhance performance by cutting operational costs, reducing paperwork, and increasing record-keeping. Besides, it helps the business reduce paper usage, positively contributing to environmental conservation. It provides a potential growing scale for all forms of businesses; restaurants can use it to address expanding customers’ demands for digital services. It also exposes future possibilities for using AI for predictive analysis and customized client communications. Therefore, by consolidating restaurant receipt management, they can enhance customer satisfaction with less spending and set the business up for success in the dynamic digital space. This study supports that this centralized method for receipt services is feasible and fundamental in today’s restaurant businesses since it comes with a package of effectiveness, sustainability, and customer appeal opportunities.
